Is a liability insurance included in the vehicle rental and in what amount?
Yes, third-party insurance is inclusive of vehicle rental. All vehicle liability claims are insured up to a maximum of ZAR 8 million. Personal injury is unlimitedly covered by the state Road [...]
Can I take out the Additional Insurance for Tires and Windscreen during my rental period?
Unfortunately not. The insurance must be completed at the latest when the vehicle is picked up.
How long can it take for me to get my Excess reimbursed after an accident where I was not at fault?
Once the opposing insurance pays, the Excess will be refunded.
Does the insurance pay for glass and tire damage?
No, only in case of an accident or if you have taken up the optional Additional Insurance for Tires and Windscreen.
Does the insurance pay for damage caused by water?
Unfortunately, the insurance does not pay for any water damage. The damage must be carried fully by the vehicle renter.
Does the insurance pay the towing costs in the event of an accident?
No, towing costs in the event of an accident is carried by the vehicle renter.
Does the insurance cover my personal belongings, which have been damaged / lost in case of burglary or accident?
Unfortunately, the insurance is not liable for personal effects.
